1. Contact to us and request reloading of VPS at [email protected]
2. At this step, you should do it by your self :
- Go to your service and click on Reinstall button
- Choose your ISO and boot device. And click Mount disc
- Back to service page
- Open VNC and reinstall your VPS now (http://billingcontrol.net/knowledgebase/26/VNC-Console.html)
- After that, Please modify your IPv4 setting by
1. Linux : http://billingcontrol.net/knowledgebase/8/Configuring-IP-addresses.html
2. Windows : http://billingcontrol.net/knowledgebase/20/Change-TCPorIP-settings.html
Note: You can get your IP in your service!